woman trying on new glasses while smiling

Customer stories

Here at Eyesite, we do everything we can to make sure that all our customers have the best experience possible when they come and visit us in our branches. We understand the importance of eyecare and strive to deliver an exceptional service from experts you can trust.

Have a look at what our customers have to say about their experiences in our branches…

"Cindy the Optometrist is so professional and thoughtful, especially as I am partially sighted. I’ve worn glasses since I was 4 yrs old now, coming up to my 60th Eyesite has been the best opticians I’ve ever used."

Nigel Middleton

eyesite Winchester

"My optician diagnosed a problem that required YAG correction and arranged to have the laser surgery performed at a local clinic. I have now had the procedure and the improvement of vision was immediate so I was delighted! Very impressed by my optician who diagnosed a problem that had not been recognised before and arranged to get it fixed quickly. Thanks."

Steven Tolliday

eyesite Brighton

"Carolyn is particularly reassuring as close family are now developing cataracts and glaucoma. She is always pleasant and helpful on phone or in person. Thank you!"

Alison Retallick

eyesite Winchester

"Lynne Kobetic is by far the most professional and knowledgeable I have ever seen. Apart from being technically able, Lynne has a wonderful personality. Having known Lynne for circa 25 years she knows my eye conditions well and also, because I know her, I feel perfectly at ease to say anything to her. That explains why I am willing to do a 250 mile round trip to see Lynne."

John Mitchell

eyesite Reading

"I received the same wonderful eye test that I always do at Eyesite, albeit by a different optician from my usual one who was off sick.

After my test I mentioned to the technician that my glasses were slipping slightly and leaving an angry mark on my nose and she not only adjusted them but changed the nose pads for new ones, at no charge. Very good service. Your staff are always very friendly and professional. I always recommend you to friends."

Patricia

eyesite Winchester

"Graham is superb optician. He is helpful & takes time to explain."

Emily Warman-Andrews

eyesite Brighton